Live Agents online now — try the chat in the corner

Live chat that knows which ad every customer came from.

SupportBay is customer support chat for brands running dozens of landing pages and campaigns. One lightweight widget everywhere — one inbox that shows your agents the product, page and campaign behind every conversation.

See how it works
~25 KB widgetWorks in Facebook & Instagram in-app browsersWCAG 2.2 AAReal-time over WebSockets
Features

Built for teams answering hundreds of chats a day.

Every conversation arrives with its full story, so agents stop asking “which product is this about?” and start closing.

Campaign-aware inbox

Name your utm_campaign codes once. Chats are grouped by campaign, landing page or product — each with its own color, so one agent can run 10 conversations without mixing them up.

utm_campaign → productbulk import from Sheetsgroup · filter · search

Mobile-first widget

Full-screen on phones, keyboard-aware on iOS, Back button closes the chat — tested in Facebook, Instagram and TikTok browsers.

Full visitor context

Page URL and GET params, IP, device, local time, referrer and live page history — right next to the chat.

A human on the other side

Agent names and photos, “Emily joined the chat”, read receipts. Customers never feel like they're typing into the void.

Returning customers

Closed chats disappear for the customer, but agents see every previous conversation inline.

How it works

Live on every landing page in minutes.

Add one script tag

Paste it before </body> — plain HTML, WordPress, Webflow, Next.js, anything.

Allow your domains

The widget only accepts chats from domains you approve. New ones show up as “pending” — one click to allow.

Answer from one inbox

Agents see product, campaign and page for every chat, grouped and color-coded.

<script async src="https://cdn.supportbay.help/widget.js"
        data-site-key="pk_your_site_key"></script>
Security & compliance

Made for the US market.

Accessible by default, private by design, and fast on every connection.

~25 KBgzipped widget, Shadow DOM isolated
AAWCAG 2.2 accessibility — ADA-friendly
CCPAprivacy notice built into the widget
<1 sreal-time delivery with read receipts

Talk to every customer while they're still on the page.

Our team is online right now. Ask anything — you'll be chatting with SupportBay in seconds.